Ss Assignment Example | Topics and Well Written Essays - 1000 words

Ss - Assignment Example This defect reduction means a substantial reduction in: 10. A call center for processing book orders is investigating their error rate. The procedure calls for the customer service representatives throughout the distributed system network to gather the following information for each order (those marked with an asterisk were determined to be critical to the processing of the order) Note that the annual ‘rolling error rate’ is shown in , as computed on a monthly basis: 12. Two critical characteristics were inspected in a sample of 500 orders. Fifty errors were found on 25 of the orders, but 20 of these orders were reprocessed to correct the errors. The Throughput Yield is: 18. The non-conformance records for the Painting Dept. are as follows, where the number reported is the number of defective units for each non-conformance type (cracked, chipped, off-color, wrong color, other): 21. If the optimistic, pessimistic, and most likely times for step 1 of a process is (2 days, 9 days, 5 days) and for step 2 is (4 days, 13 days, 8 days), then the best estimate for the total cycle time for the two steps is: 51. When a one way ANOVA is computed, the results can tell you that at least two means are different but it cannot tell you which ones are different? If you were testing three treatment groups, which test could you use to discern specific differences? 60. Peter’s project seemed to be going along well until the project team started to implement the solution. At that point, a department that hadnt been involved, but will be affected, starting raising objections and pointing out problems to the proposed solution. 61. Phebe, a team leader, is having trouble getting buy-in from various members of the team. In one particular problem-solving meeting, these team members didnt seem to listen to any of Phebe’s ideas, and were insistent that their ideas were more credible. Some reasonable advice to Phebe would be: 64. Jill is